So beware of using that feature in the app. They wouldn't budge despite there being no reference anywhere that I would be charged such a fee. Contacted their customer support about and you can guess how that went. I would have just bought the friggin phone. There was NO MENTION ANYWHERE that I would be charged such a fee for "upgrading" from a broken phone to a more recent model.
#At&t all access for mac Pc#
When I was eventually billed, (I had to view the bill on a PC since the app wouldn't download it) there was a $30 "Upgrade fee". I reviewed all the charges and actually took the time to read all the fine print, because I'm OCD that way. Out of convenience, I did so through the apps "Upgrade" option since they were eligible.
Speaking of extra charges, I recently needed to replace a family member's older broken phone. Guess they really don't want you keeping tabs on those charges. This happens no matter whether I'm on WiFi or cellular, and regardless of whether I'm on home WiFi, work, etc. But anytime I attempt to do that it just sits there loading infinitely and it never loads.
#At&t all access for mac pdf#
If you want to see those, you have to view the PDF of your "paper" bill. You can't see all the little (and sometimes not so little) extra charges and fees they always find a way to sack you with when viewing your bill in the app itself. I am very pleased to part of the ATT family and they always let you know how much they appreciate your loyalty.Ĭan't download PDF copies of bills and beware of "upgrades" The service reps that come to the house are the best of any I have ever used. But over the years ATT has ALWAYS corrected all problems that have occurred. Also have had two different reps to tell me there are no notes on my file they can read that I told them about on the previous call, then to call a different loyalty rep and they can read them fine and stood by them and corrected my account as previously promised. My only complaint is recently having two different reps say they will call you back within so many hours and never call back. Even though you might have two go through two different representatives to get something done.
If there is something gone wrong with your account, the loyalty department can usually fix it. Even though I haven’t explored all it’s uses I think you can do about anything you need to do with the phones, TV, and internet. In my opinion I think the ATT APP is the easiest of all the apps I have to make a payment.
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